Frequently Asked Questions

When will my order ship?

Orders typically ship within two business days. Delivery times vary by destination and appear at checkout.

What is your returns policy?

We accept returns within 14 days, provided the item is unused and returned with its original packaging.

What leather do you use?

Our bags use carefully selected genuine leather, chosen for its texture, durability and graceful character.

How should I care for my bag?

Care gently with a soft, dry cloth and store away from direct sunlight, moisture and heat.

Are colours and sizes available?

Yes. Product pages list available colours, sizes and current stock for each variation.